Electronic Visit Verification (EVV)
Electronic Visit Verification is a computer-based system that verifies the occurrence of personal attendant service visits by electronically documenting the time a visit begins and ends. Texas requires EVV for certain Medicaid funded home and community-based services provided through the Health and Human Service Commission and Managed Care Organizations.
Policy Handbook
Policy Handbook Revisions
Policy Guidance and Temporary Policies
- 01/25/2021 - Guidance Related to DataLogic/Vesta EVV System Outage in December 2020
- 02/03/2021 - 180 Day & 90 Day Visit Maintenance Temporary Policy
- 11/24/2020 - Temporary EVV Policies for COVID-19
- 03/09/2021 - Temporary EVV Policies for Severe Winter Weather
Checklist:
EVV Training Requirements Checklists (PDF)
Training Websites:
TexMedConnect:
TexMedConnect is an online application within TMHP that lets providers file claims, check claims status, confirm client eligibility, and more. There are two versions of TexMedConnect—acute-care and long-term care.
For more information about how to setup and use the acute care version of TexMedConnect, providers can refer to:
- TexMedConnect–Acute Care Manual
- TexMedConnect User Guide for Managed Care Organization (MCO) Long Term Services and Supports (LTSS) Providers
- STAR Kids MCO Training Manual – TMHP Web Security and Permissions
For more information about how to setup and use the long-term care version of TexMedConnect, providers can refer to:
- 11/22/2021 EVV Policy Handbook Revisions – January 2022
- 11/04/2021 Revised EVV Policy Handbook Now Available
- 11/04/2021 EVV Service Bill code Table Version 9.6 (STAR Health Updates) Publishing Nov.1
- 11/04/2021 HHSC Publishes the Importance of Following EVV Rules and Policy Guidance for CDS Employers (IL2021-49)
- 10/29/2021 Reminder: Now Available EVV Provider Satisfaction Survey
- 10/01/2021 CDS Employer EVV Usage Compliance Review Grace Period Extended
- 10/01/2021 90-Day Notice of EVV Compliance for Cures Act Personal Care Services Providers
- 10/01/2021 Misuse of EVV Reason Codes Requirements Removed
- 09/02/2021 90 - Day Notice of EVV Compliance for State-Required Personal Care Service Providers
- 09/02/2021 Provider Notice of EVV Claims Review
- 07/26/2021 Home Health Care Services Required to Use EVV by Jan. 1, 2023
- 07/16/2021 EVV CDS Webpage Updates Now Available
- 07/16/2021 EVV Portal and Training Updates for July 2021
- 05/25/2021 FCC Offers Emergency Broadband Benefit with New Program
- 06/25/2021 Updates to HHSC EVV Mailboxes and Webpage
- 06/30/2021 EVV Visit Maintenance Policy Now Available
- 06/18/2021 August EVV Policy Trainings for FMSAs and CDS Employers
- 06/18/2021 Revised EVV Visit Transaction Rejection Guide Now Available
- 05/14/2021 Annual EVV Policy Trainings for Program Providers
- 05/14/2021 June 29 Quarterly FMSA Webinar
- 05/14/2021 EVV Portal Improvements and Updates for May 2021
- 03/17/2021 EVV Policy Training for CDS Employers Now Available in Spanish
- 02/24/2021 EVV Portal and Training Updates for February 2021
- 02/05/2021 EVV Policy Update: 180 Day & 90 Day Visit Maintenance Temporary Policy
- 01/22/2021 Update: EVV Compliance Oversight Reviews Delayed for EVV Usage and Misuse of EVV Reason Codes
- 01/25/2021 New EVV TAC Rules
- 01/11/2021 Cures Act EVV - Guidance to Ensure On-Time Payment to CDS Employees for Services Done on and After Jan. 1
- 12/30/2020 Provider Notification - 90 Day Visit Maintenance Temporary Policy
- 11/18/2020 Clarification of Electronic Visit Verification (EVV) Requirements – Information Letter 20-47
